FAQs

  • What is SmartMove?

    SmartMove is a pioneering project of the government of the Brussels-Capital Region to thoroughly review and modernise traffic taxation and mobility in the region. It represents one more step toward implementing the Brussels coalition agreement that is working towards the Brussels of the future.

    This project is a total revolution in how we view mobility and traffic taxation.

  • Why make a SmartMove?

    The Brussels-Capital Region currently faces major challenges in terms of the economy, climate, mobility, air quality and population growth.

    To improve our city’s liveability and attractiveness, we’re making a social shift with SmartMove.  

    • SmartMove meets four major needs of the region: 
    • Fair traffic taxation that charges for use, not possession. 
    • Improved mobility for all who move around the region.  
    • better quality of life for everyone with regard to the climate, the air quality… 
    • Technological advances that provide 24/7 assistance to road users, allowing them to make optimal mobility
  • What are the objectives of SmartMove?
    A 25% reduction in individual car journeys by 2030 by encouraging road users to optimise their route. 
    Less congestion and fewer traffic jams without impeding people's mobility. 
  • What is the expected impact of SmartMove?

    The new system is more beneficial on every front: a better quality of life, less time spent in traffic, a more pleasant living environment (healthier air, less noise), etc. And you can’t put a price on these. 
    In other major cities that have introduced smart kilometre charges (e.g. Stockholm, London and Milan), many positive effects on the local economy have been identified: more attractive and pleasant cities, time gains for economic activities, a more attractive and accessible labour market.

  • How will SmartMove's impact be mapped out?

    A study has been launched to examine SmartMove’s impact in terms of mobility and the environment, as well as its socio-economic consequences. This study will guide and substantiate future policy decisions. 
    The results will be clearly and transparently communicated on this website. 

  • What exactly is SmartMove?

    SmartMove is the implementation of a smart kilometre charge that applies to all passenger vehicles and delivery vans driving in the Brussels region. This is a ‘smart’ charge because it takes into account the distance travelled, the traffic volume at the time of the journey and the type of vehicle.  

    A handy SmartMove app that passengers can use to calculate the amount of the kilometre charge, compare alternatives and make an optimal transport choice. Other features, such as the option to buy a day pass, are also in the pipeline. 

     

     

     

  • What's the difference between SmartMove and a LEZ?
    A ‘Low Emission Zone’ (LEZ) is a zone where the most polluting vehicles are not allowed to drive. A LEZ is in effect in various Belgian cities, such as Antwerpen and Ghent. More information on the Brussels-Capital Region LEZ is available here. 
    SmartMove is a far-reaching governmental project of the Brussels-Capital Region to modernise the region’s mobility. This project involves a range of measures to optimise the use of roads in the region.  
  • Will residents of Brussels have to pay more or less?

    SmartMove will help reform the traffic taxes that currently charge  possession rather than use. 
    With SmartMove, the amount you pay is calculated based on the number of kilometres travelled, the time of the journey and the  size (‘fiscal horsepower’) of your vehicle. You will decide how much you pay from now on.  

  • Will non-residents of Brussels have to pay more or less?

    Anyone entering the Brussels-Capital Region in a passenger car or delivery van will pay a charge based on the number of kilometres driven, the time of travel within the region and the engine size (‘fiscal horsepower’) of the vehicle.  
    Conversely, traffic congestion will be reduced, and the people who really need their cars will benefit from considerable time gains. 

  • What are the underlying studies used to design SmartMove?

    Various academic and professional studies point to the positive influences of smart road pricing. Specifically for SmartMove, in addition to these general studies, 3 reports were used to substantiate the smart mileage charge in Brussels: 

  • Why implement a smart kilometre charge?

    SmartMove will help free up the urban congestion in the Brussels-Capital Region. A smart kilometre charge can significantly reduce traffic (and traffic jams) during peak hours by encouraging as many people as possible to adapt their travel behaviour. A collective effort can lead to a significantly improved traffic situation
    As well as reducing traffic congestion, SmartMove has a positive impact on many levels. It will enable us to waste less time stuck in traffic, emit less CO2 and improve the region’s air quality.  

  • What does registering the number plate entail?

    The government of the Brussels-Capital Region will work out the concrete details of the journey registration over the coming months, in close collaboration with the relevant stakeholders. As soon as we have more information about this, we’ll communicate it on the website.

  • How is the amount of the charge calculated?

    After the number plate registration, the SmartMove app calculates the amount of the charge using three parameters:

    1. The number of kilometres travelled.
    2. The time of the journey.
    3. The engine size (‘fiscal horsepower’) of your vehicle. Lighter vehicles will pay less
  • How does the payment work?

    The government of the Brussels-Capital Region will work out the concrete details over the coming months, in close collaboration with the relevant stakeholders. As soon as we have more information about this, we’ll communicate it on the website. 

  • Will there be a special rate for people who use their car for work such as taxis or ambulances?

    To meet SmartMove’s ultimate goals, exceptions or rate reductions will be limited as much as possible. Nevertheless, exceptions will effectively apply to a very limited number of user categories. 

  • How will my vehicle be monitored?

    Your vehicle will be monitored by the ANPR cameras, which are already in use for the monitoring of the Brussels low emission zone (LEZ). The vehicle’s number plate will be used to verify whether the user has registered via the app or has purchased a day pass. To ensure effective monitoring, the ANPR network will be extended throughout the regional territory. 

  • What can I do with the mobility app?

    The mobility app enables the comparison of mobility alternatives (travelling at a different time of day, public transport, bicycle, car sharing, taxi…). The SmartMove app also keeps track of individual travel costs and calculates the impact on air quality and the climate so people can make the best travel choice.  It’s our ambition to also link MaaS (Mobility as a Service) to the app, allowing users to plan a quick, affordable and sustainable journey in just a few clicks. Occasional drivers, tourists or visitors can also purchase a day pass via the app (or website).  

  • Does the app work if my smartphone is turned off?

    The mobility app does not work when your smartphone is off. Besides the mobility app, other systems may also be made available, in cooperation with other external parties, for calculating the kilometre charge.  

  • Do I need 5G to use the app?

    The SmartMove app only requires an internet connection. This connection can be via Wi-Fi or mobile internet, so no 5G network is required. After establishing a short internet connection, the SmartMove app also works in offline mode.  

  • I don't have a smartphone. How will my kilometre charge be calculated?

    Besides the mobility app, other systems may also be made available, in cooperation with other external parties, for calculating the kilometre charge. The government of the Brussels-Capital Region will work out the concrete details over the coming months, in close collaboration with the relevant stakeholders. As soon as we have more information about this, we’ll communicate it on the website. 

  • I don't have a smartphone or internet access. How will I be informed?

    The government of the Brussels-Capital Region will work out the concrete details over the coming months, in close collaboration with the relevant stakeholders. As soon as we have more information about this, we’ll communicate it on the website.  

  • How will privacy be ensured?

    Travellers’ privacy remains a top priority in the development of the SmartMove app. Every effort will be made to guarantee the right to privacy.  Besides the app, there are other options, like purchasing a day pass. This requires the registration of travel data. 

  • What are the mobility alternatives?

    The need for alternatives and accompanying measures will be taken into account during the project’s development. The Brussels Government will ensure that the alternatives are of sufficient quality and that the affordability of mobility as a whole is not compromised. 

    An integrated system will indicate the available transport options and their costs according to the Mobility as a Service (MaaS) principle: public transport, bicycle, (shared) car, taxi, walking, etc. This allows users to make the best decision for themselves. 

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